Legal information

Privacy Policy

How the Institute website handles personal data, cookies and user enquiries.

Last updated: 28 May 2026

Who is responsible for the website

This website is operated for Lviv Psychoanalytic Institute of Mental Health. Questions about privacy and personal data may be sent to [email protected].

What data may be processed

We may process data that you provide yourself, including your name, email address, phone number, message content, application or registration details, and correspondence with the Institute. The website may also process technical data such as IP address, browser type, device information, pages visited, security logs and cookie preferences.

Why we process data

Data is used to respond to enquiries, manage educational programmes and events, process applications or registrations, maintain website security, improve the website and comply with legal obligations.

Legal grounds

Depending on the situation, processing may be based on your consent, steps needed before entering into an agreement, performance of an agreement, legal obligations, or legitimate interests such as website security and communication management.

Cookies

Necessary cookies and local storage are used to keep the website working, remember language, accessibility and cookie choices. Analytics, marketing or third-party media cookies are used only after your consent. You can change cookie settings at any time from the footer.

Third-party services

The website may use trusted service providers such as hosting, email, IT support, analytics tools or embedded media providers. They process data only where needed for the relevant service. We do not sell personal data.

How long data is kept

Data is kept only for as long as necessary for the purpose for which it was collected, for communication history, security, accounting, legal or organisational needs, and then deleted or anonymised where possible.

Your rights

You may request access to your data, correction, deletion, restriction of processing, data portability, objection to processing and withdrawal of consent. You may also contact a competent supervisory authority if you believe your data is processed unlawfully.

Contact

Privacy questions may be sent to [email protected]. Contact address: 2 O. Basarab Street, Lviv, 79017, Ukraine. Phone: +38 (050) 868 77 17.